Processing and Delivery

Processing time
The time I need to prepare an order for dispatch is usually 1 to 2 business days (Monday to Friday). Should anything differ the customer will be contacted directly. For special next day delivery, orders must be received by 14:00pm.

Estimated delivery times (excludes industrial strike action in the delivery country)

  • United Kingdom* - 2nd Class 2 to 3 working days, 1st Class 1 to 2 working days. Special Delivery, Next working day. Order by 14:00pm.
  • Australia*: 3-5 business days
  • Canada*: 3-5 business days
  • North America*: 5-7 business days
  • Europe*: 2-5 business days
  • Australia*, New Zealand and Oceania: 5-7 business days
  • Asia Pacific*: 5-7 business days
  • Latin America and the Caribbean*: 5-7 business days
  • North Africa and the Middle East*: 5-7 business days
  • Sub-Saharan Africa*: 5-7 business days

I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. The Tie Garden is not responsible for delays due to customs.